Privacy Policy

Effective Date: [June 8 2025]

At Silk Textiles Bhagalpur (https://silktextilesbhagalpur.in), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

📌 1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, billing and shipping address.
Payment Information: Processed securely via third-party gateways (we do not store your credit/debit card details).
Order History: Products purchased, order date, transaction ID.
Device Information: IP address, browser type, operating system, referring URLs.
Communication: Emails, WhatsApp messages, or contact form submissions.

📦 2. How We Use Your Information

We use your information to:

Process and deliver your orders
Respond to customer service requests
Communicate offers, updates, or newsletters (only if subscribed)
Improve our website’s functionality and user experience
Prevent fraudulent transactions and maintain website security

🛡 3. Data Security

We take your data seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your information. We also implement strict access controls and use secure payment gateways (Razorpay, UPI, etc.).

🤝 4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Trusted third-party services for payment processing, delivery, and analytics
Government authorities, if required by law

🍪 5. Cookies

Our website uses cookies to:

Improve website speed and performance
Remember your preferences and login session
Track analytics for better service

You can control or disable cookies via your browser settings.

📧 6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications at any time
Request data portability or object to data usage

To exercise any of these rights, email us at info@silktextilesbhagalpur.in.

👶 7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

🔁 8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

📬 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: info@silktextilesbhagalpur.in
📞 Phone: +91 9199507012
📍 Address: Laxmi Narayana Singh; Bihar, Bhagalpur, 812006